Contact Us
What happens to your message
When you send a message through this form, the details you type in are used only to respond to your enquiry. Nothing you write is passed on to Leovegas, shared with advertisers, or used for marketing. The information stays with the people who run this review site, and it is kept only as long as necessary to deal with your question properly.
Your contact details are not added to any mailing list. If you ask us to delete your message and the personal information it contains, we will do so without undue delay, unless we are required to keep it for a legitimate reason.
Feedback about the website
If your message is about the site itself — a broken page, a wrong bonus figure, an outdated review, or a fact you believe is incorrect — that feedback is read carefully and used to correct the content. Corrections are made where they are justified, and the update is applied to the relevant page so that future readers see the accurate version.
Suggestions for new reviews or for topics you would like covered are also welcome. They help decide what gets looked at next, though there is no guarantee that every suggestion will be taken up.
Writing a useful message
To get a helpful answer, include the name of the casino or the specific page your question relates to, plus the detail you are unsure about. If you are asking about a bonus, a withdrawal, or a game, say which one. If you are reporting an error, say where you saw it and what you expected instead.
For questions about your own account with Leovegas, remember that this site does not handle player accounts. We cannot check balances, process withdrawals, or resolve disputes with the operator. Those matters go to Leovegas directly through their own support channels.
Keep your message in English where possible, and avoid sending the same question twice. Duplicate messages slow things down and do not get answered any sooner.
Privacy and confidentiality
Anything you send is treated as confidential. We do not publish your message or quote from it without your permission, and we do not identify you to the casino operator or to any other third party. If you mention a complaint about Leovegas, that information is not forwarded anywhere; it stays with us for reference only.
If you are under eighteen, please do not send personal information through this form. If you are contacting us about responsible gambling, self-exclusion, or help with gambling habits, say so in the first line of your message so it can be handled appropriately and, where relevant, you can be pointed toward the right support services.